Festival Terms & Conditions

Festival T&Cs

1. All ticket holders shall read and observe these terms and conditions and other information provided.
2. Admission to the site is at the ticket holder’s own risk. The festival organisers will not be liable for accident, injury, damage sustained or loss or theft of property whilst on site.
3. Ely Folk Festival concessionary tickets are available to a person who is 66yrs or over or is registered disabled, and for weekend tickets only. Proof will be required when you collect your ticket at the festival site.
4. Anyone requiring use of the disabled camping area must arrange this in advance when booking their ticket.
5. A child’s (17 and under) ticket can only be applied for when booking an adult ticket.  Children need to be accompanied and supervised by an adult at all times when on the festival site and camping areas.  A child remains the responsibility of the accompanying adult.
6. Admission cannot be guaranteed to any particular venue, but you will always find room at another event at the festival.
7. Admission to the site is at the ticket holder’s own risk. The event organisers will not be liable for accident, injury, damage sustained or loss or theft of property whilst on site.
8. Anyone without a valid ticket or Ely Folk Festival booking confirmation, will not be permitted entry to the festival site/campsite.
9. Ticket holders must check their Ely Folk Festival booking confirmation in advance; mistakes cannot be rectified on the day.
10. Tickets are not transferable.
11. Ticket refunds will not be made in whole or in part.
12.  No duplicate tickets or wristbands will be issued in the event of loss.
13.  The festival organisers reserve the right to refuse entry to anybody to the event site.
14.  Coaches, buses or lorries are not allowed on site, even if converted for accommodation.
15. All attendees, their tents, caravans and motorhomes must be removed from festival site and camping areas by midday on the Monday immediately following the festival. Any property left after this time will be removed and disposed of.
16. Open fires are strictly forbidden for safety reasons. You may use gas or charcoal burning bbq’s (but not the disposable type). Please do not use or change gas canisters inside tents or caravans.
17. The festival reserves the right to add, substitute or withdraw artists, and change the advertised programme and timings without being liable to pay any compensation.
18. Unauthorised photographic, video or audio reproduction of artists is prohibited.
19. Ticket holders consent to inclusion in official photographic, video or audio promotion of the event.
20. All dogs taken onto the festival site must have a ‘dog ID badge’ attached to their collars which can be picked up at the Box Office on the festival site. Dogs must be kept under control at all times.
21. No unauthorised trading, fly pitching or any other unauthorised sale or distribution of goods, services or materials is permitted.
22.  No illegal items or substances may be brought onto the festival site; any found will lead to exclusion from the site and prosecution.
23. The festival reserves the right to refuse admission or to eject a ticket holder (without reimbursement) /for behaviour likely to cause damage, injury, nuisance or annoyance or failure to comply with the reasonable requests of the event.
24. The festival reserves the right to search ticket holders if there is cause or suspicion.
25. It is prohibited for any person under the age of 18 to have in their possession and/ or consume alcohol on site, including the campsite. The festival reserves the right to confiscate alcohol in the possession of attendees unable to provide ID of being 18 or over.
26.  No glass bottles, drinking glasses or other glass objects are allowed in the festival arena.
27.  Vehicles are parked and tents are pitched at owner’s risk.
28. Ely Folk Festival CIC may from time to time publish on its website further terms and conditions in addition to these Conditions. Such further terms and conditions shall be deemed to be included in these Conditions and be incorporated into the Contract. If and to the extent that there is any conflict between such further conditions and these Conditions, the further conditions shall prevail.
29. Ely Folk Festival Privacy Policy can be downloaded here  Ely Folk Festival Privacy Policy

Ely Folk Festival CIC
Company No. 07499900
VAT Registration No. 109846884